Our Reviews

I showed up early and they got me right in. I hit the waiting area and went right to work on their coffee pot. I made one lap around the show room visiting old friends. By that time, the car was done. I always enjoy coming here.

All went well.

Friendly and helpful

Awesome experience couldn’t be more pleased with the service and friendly staff!

Service was good. People were great. Just too expensive.

Quick, friendly, accommodating

👊

Excellent service in the body shop.

Great service as always.

Had our first service of oil change and rotation of tires on our new GMC Acadia. We were very pleased with the service and staff. Look forward to continued service with Marquette GMC.

Always accommodating.

Fast and great service.

After a 4,000+ road trip, our 2021 GMC Acadia was due for a check-up. We had an oil change and they recommended a tire rotation, which we also had done. We had a minor issue while on the road. The local GM dealer got very bad ratings on Yelp. So we waited until we got home to have a complete check over. We trust Marthaler that much! The front desk crew (John P. and Steven) are always pleasant and helpful. That, and the excellent service, are why we keep coming back to this dealership. Thank you!

Scheduled my appt. Arrived on time. They took my car when I got there and I got it back ready to go in less than an hour. All good.

It’s always one hundred percent.

Always good service.

The few people I had the pleasure of working with are Exceptional. Ken Wall, Nikki and Cassandra. Very polite, friendly and caring people. I did NOT feel pressured at any time by Anyone there. This made me happy / comfortable to be there and work with them. Although they did Not have a truck in the lot I wanted, they did a great job locating one and after some time the same day it was confirmed from the other dealership we can have it. That was good news. While waiting to hear I was able to get a tour of the facility. I personally would recommend Anyone interested in purchasing a vehicle to stop in at this location.

Quality, , professional, efficient service.

I was very pleased with my purchase love the truck and very happy were i purchased my truck the people were so helpful they work as a team you don't see that much these days I'm a very happy camper thank you

Staff did a great job.

My sales person was out of this world. He was great!

Brandee was wonderful and so helpful and upfront about everything. She made everything go quick and smoothly as possible and it was a great experience.

Everyone was very nice and smiled whenever I entered the dealership, even when they did not know I was buying a new car.

Awesome team!!

Charlie is a great salesperson. He answered all my questions.

Had my 6.2 motor blow up Had it to towed to my local dealership. The team was fantastic I am local businessman They gave me a loaner Stayed in contact with updates Had my vehicle back in less than 3 weeks They were tremendous!!!

Kevin and Lauren did a great job. I appreciate their thoroughness and making the purchase easy.

Good

They matched my trade from another dealer and it was an overall great experience.

This is the second time I’ve responded to this survey and is the fifth reminder (two emails and three text messages). I appreciate you want feedback but I suggest one request and one follow up reminder is sufficient. Anything more becomes an irritant. Your service folks did a wonderful job.

excellent job quick, great customer service.

We brought our car in for warranty repair. Jon handled the coordination with the repair and everything was completed in timely fashion! The work was completed on June 21. WE are very pleased with Service DEpt at Maequette GMC!!!

Honest upfront real answers with zero bs! Other dealers should train thier employees at Marquette GMC.

Great customer service.

Good service and accommodating

Everyone that helped me was very knowledgeable and helpful! They made it possible for me to get my dream car!

Wonderful people to do business with...always cheerful and helpful...always looking out for the customer...I personally do alot of business at Marthaler and truly plan on doing so... Kevin is truly a great salesman and a pleasure to work with.

Excellent fast service

As usual

Always the best service here. I'm 80 years old and I can say this is the best dealership I have ever seen.

repair was made quickly at a good price. everyone is friendly, everythong is clean and orderly. all employees are friendly

Service was quick, no issues.

Enjoyed the buying experience with David Heard, sales rep. We came back because of excellent knowledge and past experiences.

Kevin was great to work with and the staff was very pleasant. Recommend them to others.

everything went as it should thanks

easy fast process

I had a great experience at Marquette GMC, David the Sales person placed an order for me and spec’s the Yukon exactly as I wanted it, he kept me up to date with the build order. The loan officer Kassandra was perfect too, the loan process was quick and painless! Not only that she wasn’t trying to push tons off addons I didn’t need, she set me up with exactly the extra coverage I wanted. Bottom line if you want a quick, simple, friendly experience this is it. This is exactly how you make life long customers. Thank yall! Thank you for my new Yukon XL AT4 Duramax!

Never disappointed in this dealership. It is truly a team experience when I go there. Everyone pitches in and helps in all ways possible to take care of all of my needs and questions they are an awesome place to get a car buy fixed or any questions about the tech operation or updates needed 😀

I always appreciate their honesty when it comes to services that I DON'T need... I never remember when I need my tires rotated so I usually request that be done IF it needs it and they always let me know when in fact, I don't need that service done on that day's visit. Much appreciated!

Service was excellent. 10/10

My truck has been in multiple times with a brake failure, power steering failure, and multiple others. Now I got it back and the same issues are back even worse and now my check engine light is on. It’s getting dangerous as my brakes go out on the highway and intersections. It’s becoming very unreliable for a new vehicle.

I went to Marquette GMC for an oil change to my 2023 GMC Sierra and came home with a 2026 GMC Sierra. This was not my intention however after going over with Brandee Spagnuolo some possible trades I at least considered to hear her out. Brandee'e professionalism and enthusiasm convinced me that I was going to leave there with a new truck. To be honest I dreaded the thot of having to deal with returning my 2023 at the end of lease and after my wife, Vera, and I drove home with this brand new beautiful Black Onyx 2026 GMC Sierra I told my wife I was very happy, satisfied, and relieved. Thank you Brandee for the wonderful experience Manuel D. Vigil, MSgt, USAF (RET94)

Extremely helpful/knowledgeable team. Very pleased with my new truck!!

Always very friendly and helpful

Service was good

Superb sales representative The best in town

Great buying experience at Marquette GMC on the purchase of my 2026 GMC AT4 HD. David was personable and professional as was the rest of the crew. Highly recommend this dealership!! -Mark Rankin

Brandee and everyone else made my wife and I feel like we were part of the family. Thank you all very much and we look forward to doing more business together in the future.

Love Kevin Mclaughlin. He is always so helpful and accommodating

Very friendly and efficient.

I love the atmosphere. The absence of pressure and knowledge and expertise of my salesperson.

Excellent personal staffing - overall a good experience.

Love the new car

Got the problem fixed

The GMC Team in Marquette MI is GREAT. I have always been treated with professional respect, I have bought multiple vehicles at the Marquette location. Keep it up team Thank You Randy DeBolt

I have never had a bad experience at this dealership. They are always professional and friendly.

Everyone we encountered during our transaction was very personable and professional

Everyone was excellent. Questions were answered and I found the team to be very professional. I l9ve working with Brandee and Casandra. They take time to explain al the details ti get you fixed in your car. They make buying a car a fun experience. Not sure who was happier. Me or them. They rock!

Everything was fantastic, great staff and great service.

Above and beyond the necessary service, excellent job. Thank you.

Fast transaction, fast financing department, thorough explanation of vehicle features, pleasant experience

Had DEF issues on my diesel Dropped it off and it was fix the next day Fast service

Excellent service

They were very timely with getting vehicle in Very friendly people , answered questions . This dealership is 60 miles away and I have every intention to continue having my new vehicle serviced at this dealership. A very busy service dept and they were keeping the work flowing All around a Very good place with Very nice people

I was treated as a family member and could not be more pleased with my experience!

super willing to help with any problem

The folks at Marquette GMC always treat me right!

Ken was a pleasure to work with and made the process very easy.

Fixed everything and got a loaner vehicle for the day! Great service as always - everyone is friendly and knowledgeable. Customers for life here

very pleased, excellent service

Very good service

Great service

Everything was great

Oil change.

Very friendly. On time and completed on time.

We felt like the sales staff took excellent care of us. They were very friendly and patient, and it felt like they had our best interests in mind. Overall, we were very happy with our experience and will definitely consider them for future vehicle needs.

Great service

Excellent experience, professional, informative and courteous.